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Orders submitted prior to 1:00 PM EST will be shipped out same day.
Armchem makes every effort to ship orders out 100% complete. However, if an item is backordered, we will send it out, immediately upon arrival to our warehouse.
Armchem ships from multiple distribution points across the United States and Canada in order to provide maximum customer service and prompt delivery. (distribution map link).
Armchem International Corp ships nationally and internationally, special arrangements can be made to ship to freight forwarders and/or using a carrier of your choice. Please contact our customer service department to arrange your special shipping and freight needs.
Customer Service Phone#
1 800 886 0423
01 954 735 0029
Customer Service Fax#
Customer Service Email
All items are shipped FOB origin, freight prepaid and add.
Any shortages or damages must be reported directly to the carrier. Armchem is not responsible for items damaged during shipping, we can assist you in filing a claim with the carrier. Contact the above customer service number for help resolving a damage claim or shortage.
Returns are accepted within 30 days of receipt of invoice date. A RA (return authorization) number must be obtained from our customer service department prior to returning items. Items may be subject to a 25% restocking fee. Opened, used or damaged items may not be returned. Custom or special order items may not be returned.
HAZMAT ORMD materials will require additional handling charges. Please check with our shipping department to request a fee schedule firstname.lastname@example.org